Terms and Conditions of Booking and Contracting

Rental Requirements

  • The renter must have a valid driver’s license and be valid during the agreed rent period.
  • The renter must be more than 25 years of age and at least two years of seniority in the license.
  • Only original driver’s licenses will be accepted.

Rent Procedures

  • Signing a rental contract.
  • Signing a car receipt acknowledgement.
  • Original passports (for review).

Basic Usage Conditions

  • Only the renter registered in the contract is authorized to drive the car. It is strictly forbidden to authorize any other person to drive under any circumstances.
  • The renter is obligated to fully comply with the rules of the Egyptian Traffic Law and the specified speed limits.
  • The renter is responsible for providing a safe parking place for the car in official parking lots and public garages.
  • The renter is required to use only 92/95 octane gasoline. The renter shall be held liable for any damages resulting from the use of other fuel types.
  • The renter should pay ( 5 Egyptian Pounds “Sedan Car” / 7 Egyptian Pounds “SUV Car” / 25 Egyptian Pounds “Luxury Car” ) for each additional kilometer exceeding the distance specified in the contract.

Comprehensive Insurance Conditions

  • In the event of an accident, the renter notify the Company immediately.
  • File an official accident report at the police station in the area where the accident occurred.
  • Conduct an inspection of the accident scene under the supervision of the Company.
  • The car is subject to a GPS tracking system that records speed and movement, and its report is considered the sole approved reference.
  • The renter shall bear 20% of the cost of repair and spare parts, based on the report issued by an authorized service center of the Company.
  • The renter shall bear the cost of the car’s downtime for repairs, based on the report issued by the authorized service center of the Company.
  • If it is proven that the accident resulted from a traffic violation (such as speeding or non-compliance with traffic rules and laws), the accident is considered negligence and intentional damage, and is excluded from comprehensive insurance coverage.
  • In case of negligence, the Renter shall bear the full cost of repairing the car, and in case of total loss, shall be obligated to pay its full market value.
  • Mechanical failures are excluded from comprehensive insurance coverage, and the renter is fully responsible for their repair costs according to a report issued by an authorized service center of the Company, and this report is considered a final reference.
  • Any maintenance or repair of the rented car without prior written consent from the Company is prohibited; any violation of this is considered a breach of the contract, which will result in the cancellation of the comprehensive insurance coverage and the renter bearing all necessary expenses and repairs according to the report issued by the authorized center.
  • Insurance does not cover the cost of the car’s downtime for repairs or any accidents resulting from the Renter’s negligence.
  • The renter shall bear the following percentages:
  • Accidents: 30% of the repair cost.
  • Fire: 50% of the car’s value stated in the car receipt acknowledgment.
  • Theft by Burglary: 75% of the car’s value stated in the car receipt acknowledgment.

Returns and Cancellations

  • In case of early termination by the renter, no amount will be refunded for the remaining period.
  • The down payment is not refunded; this amount is considered as compensation for cancellation of the booking.
  • Auto rental periods are not renewed or extended automatically. The request to extend the rent period is treated as a new booking and subject to availability and new prices.